Key Performance Indicators (KPIs) and goals
· The purpose of Key Performance Indicators is to measure value.
· Key Performance Indicators can be used to manage performance improvement.
· What are the Strategic Goals of Your Organisation? From these you should be able to derive a limited set of Critical Success Factors that need to be achieved to add value to the Business.
· Businesses state their Goals and Strategies in a Mission Statement and Vision Statement and values statement that is contained within their Business Plan.
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