Are you listening?
· Is your Organisation seen as one which enthusiastically embraces continuous improvement so as to be at the cutting edge of Customer / Client Service?
· Does your organistation create wealth for its owners?
· Are your Employees proud to work for the Business?
· Are they motivated?
· Do they use their initiative?
· Are they encouraged to be innovative?
· Is the Business respected in the wider Community?
· Is it seen as a leader?
· What are you not hearing or seeing that should be done differently?
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